How to prepare the domain for the high risk detection?
For the purpose of issuing SSL certificates, Certum performs a series of domain verifications, called automatic/system verifications, identifying blocks and high-risk orders. Check the domain settings for the conditions described below to enable positive verification:
- Setting the CAA record in DNS:
- No CAA records set for the verified domain and its higher-level domains or
- Setting the CAA record for the verified domain in the form:
- For standard SSL certificates:
example.com. IN CAA 0 issue "certum.pl" or "certum.eu"
- For wildcard SSL certificates:
example.com. IN CAA 0 issuewild "certum.pl" or "certum.eu".
- For standard SSL certificates:
- Domain on the phishing domain blacklist:
If the status of the report is active, contact the manager of the given list to report the incorrect report of the domain on the list. After resolving the report, contact Certum or cancel the order and place it again. - Other automatic verification errors:
Please contact Certum.
How to activate Certum SSL certificate using ACME?
Transfer the product to another account
