Renew or activate signature

Electronic signature activation

How to activate NEW
Certum's electronic signature?

Activate a Signature

Electronic signature renewal

Renewal of Certum's e-signature
step by step

Renew a Signature

The verification process and the documents required after purchasing a Document Signing certificate:

To activate the Document Signing certificate, verification of the subscriber’s identity is required. When activating the certificate, the user selects one of the available verification methods.

The available method of verifying the subscriber’s identity is automatic identity verification.

In case of certificate for an individual, it is additionally required:

  • utility bill (gas, electricity, water, telephone, etc.), issued for the subscriber.

In case of certificate with the organization data, it is additionally required:

  • a certificate of employment or authorization/power of attorney confirming the subscriber’s relationship with the organization. Required only if the person applying for the certificate is not authorized to represent the institution on their own, e.g. on the basis of an excerpt from the National Court Register (power of attorney template)
  • company registration document, when the company is not listed in the registry.

All collected documents should be sent to Certum using one of the following methods:

  • using My account at Certum store, in the Data security products tab choose the certificate and add the documents
  • by e-mail as a password-protected file sent to the address: ccp@certum.pl. Please contact the Certum technical support helpline in order to determine how to transfer the password https://www.certum.eu/en/contact/
  • by post to:
    Certum
    Bajeczna 13
    71-838 Szczecin

Validity of the documents being the basis for verification of the certificate:

  • For new orders and for renewed certificates, documents with information from public registers may not be older than 13 months
  • Authorization documents, whether they are timely or not – remain valid for 13 months from the date of issue of the certificate
  • Identity documents must be up-to-date (valid) on the day the certificate is issued.

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