The Certum S/MIME Mailbox
The verification process and the documents required after purchasing a Certum S/MIME Mailbox certificate:
To issue a Certum S/MIME Mailbox certificate it is required to confirm the control over the e-mail address.
In justified cases, the Certum team may ask for sending additional documents, required for proper verification.
The Certum S/MIME Individual
The verification process and the documents required after purchasing a Certum S/MIME Individual certificate:
To activate the Certum S/MIME Individual certificate, verification of the subscriber’s identity is required. When activating the certificate, the user selects one of the available verification methods.
The available methods of verifying the subscriber’s identity are:
- automatic identity verification (recommended) · confirmation of identity at the Registration Point or at the Identity Confirmation Point (read more), sample declaration can be downloaded here
- notarial confirmation of identity
- photos of the subscriber holding his/her identity document (ID card, passport, driving license, permanent residence card), allowing the comparison of the subscriber’s face with his/her photo on the document. Photos should present the complete document (both sides).
We would like to inform you that this copy will be used only for the purpose of processing the contract/order and after confirmation of your identity will not be further processed and will be immediately, permanently deleted from our database.
All collected documents should be sent to Certum using one of the following methods:
- using My account at Certum store, in the Data security products tab choose the certificate and add the documents
- by e-mail as a password-protected file sent to the address: ccp@certum.pl. Please contact the Certum technical support helpline in order to determine how to transfer the password https://www.certum.eu/en/contact/
- by post to:
Certum
Bajeczna 13
71-838 Szczecin
The Certum S/MIME Sponsor
The verification process and the documents required after purchasing a Certum S/MIME Sponsor certificate:
To activate the Certum S/MIME Sponsor certificate, verification of the subscriber’s identity is required. When activating the certificate, the user selects one of the available verification methods.
The available methods of verifying the subscriber’s identity are:
- automatic identity verification (recommended) · confirmation of identity at the Registration Point or at the Identity Confirmation Point (read more), sample declaration can be downloaded here
- notarial confirmation of identity
- photos of the subscriber holding his/her identity document (ID card, passport, driving license, permanent residence card), allowing the comparison of the subscriber’s face with his/her photo on the document. Photos should present the complete document (both sides).
We would like to inform you that this copy will be used only for the purpose of processing the contract/order and after confirmation of your identity will not be further processed and will be immediately, permanently deleted from our database.
Additionally required:
- a certificate of employment or authorization/power of attorney confirming the subscriber’s relationship with the organization. Required only if the person applying for the certificate is not authorized to represent the institution on their own, e.g. on the basis of an excerpt from the National Court Register (power of attorney template)
- company registration document, when the company is not listed in the registry.
All collected documents should be sent to Certum using one of the following methods:
- using My account at Certum store, in the Data security products tab choose the certificate and add the documents
- by e-mail as a password-protected file sent to the address: ccp@certum.pl. Please contact the Certum technical support helpline in order to determine how to transfer the password https://www.certum.eu/en/contact/
- by post to:
Certum
Bajeczna 13
71-838 Szczecin
The Certum S/MIME Organization
The verification process and the documents required after purchasing a Certum S/MIME Organization certificate:
To activate the Certum S/MIME Organization certificate, verification of the organization existence is required. Certum requires providing company registration document, when the company is not listed in the registry.
All collected documents should be sent to Certum using one of the following methods:
- using My account at Certum store in the Data security products tab choose the certificate and add the documents
- by e-mail as a password-protected file sent to the address: ccp@certum.pl. Please contact the Certum technical support helpline in order to determine how to transfer the password https://www.certum.eu/en/contact/
- by post to:
Certum
Bajeczna 13
71-838 Szczecin
NOTE!
Validity of the documents being the basis for verification of the certificate:
- For new orders and for renewed certificates, documents with information from public registers may not be older than 13 months
- Authorization documents, whether they are timely or not – remain valid for 13 months from the date of issue of the certificate
- Identity documents must be up-to-date (valid) on the day the certificate is issued.
Group activation
Automatic Subscriber verification
